Name: Joy

Location: Maryland, DC

Email: joy@usana.us.com

Describe briefly what kind of job you are looking for?: Executive Assistant position focused on performing a variety of high-level projects in support of organizational and executive level goals.

RESUME:

Objective: Executive Assistant position focused on performing a variety of high-level projects in support of organizational and executive level goals.

Summary of Qualification
Project Management Strategic Planning Invoicing and Billing Processes
Negotiation Sales Management Advertisement / Marketing

Highlights
Computer literate, internet savvy, technical proficiency in operating copiers, printers, and fax machines.
Superior attention to detail, calm under pressure, proactive and confident.
Outstanding ability to develop and maintain constructive and cooperative working relationships with individuals at all levels of the organization
Organized the details of special events, travel arrangements, corporate agendas and itineraries.
Development of executive level reports and presentations with a high degree of efficiency.
Adeptly handled incoming communications and responded to internal requests for information.
Handled sensitive and confidential information with discretion. Problem resolution abilities.
Scheduled off-site meetings. Contacted guest speakers, talent, created and sent notices/ promotional material, appointments, conducted interviews, hired, trained and notified appropriate parties of agenda.
Coordinated internal meetings by preparing agendas and other written materials.
Collaborated with department managers on weekly postings for master reports.
Perform a variety of key investor-relations functions,

Work History
2000-2003 Sales and Marketing: Maggi. Maintained and supervised campaigns, staff, and supplies, coordinated events, talent, speakers, conference calls and travel to promote visibility and reputation. Proven track record for accurately completing research, reporting, information management, and managing marketing avenues. Collaborate investor-relations initiatives. Served as corporate liaison to training new representatives.

2003-2006 Accounting: Support to CFO. Financial Analysis for Government Contractors. Senior Accountant. Temp. Maintain capital purchases, direct vendor relations, generate and maintain equipment tracking records. Process monthly expense reports reflecting supporting documents and budget code indexes. Prepare and maintain annual vacation records on departmental employees. Compiled and analyzed data from reports. Managed accounts payable, receivables, and bank reconciliations. Oversaw administrative budget and reports.

1998-2009 Assistant and Project Manager: Contractor. Executive Assistant, Marketing Manager, Media Buyer, SEO and Internet Marketing Project Manager. Assisted and pioneered marketing proposals. Created marketing plans with appropriate media. Proactively assisted and managed campaigns for TV, Radio, Mail, Email and Social Sites.. Utilized creative, graphical, and analytical skills to meet and exceed marketing goals.

Volunteer and Community Experience
2004-2008 Assisted non-profit with project management. .
1999-2000 Public Relations / Public Speaker – Beauties of America, MD and VA
1997-1998 Public Speaker Volunteer for Fund-raiser for community undertakings.
1998 Writing, Producing, Directing. TV Practicum. ** 3 Sales Interns:Radio. TV, Print. ** Intern. Radio Show.

Education
2009-2011 Masters – University of Maryland’s Life Credit and Online Master’s Program, MD
BS 3.74 GPA – Communications; Advertisement, PR, Media Management, Lynchburg, VA.
AA 3.9 GPA – Graphics. Cowley, Ark City , KS. 1994
General Ed. – 3.83 GPA – Southwest Baptist University , Bolivar, MO. 1993

References Upon Request

Name: Vishny Poonoosamy Padayachy

Location: Burnaby, BC

Phone#: (778-918-0239)

Email: vishny9@gmail.com

Describe briefly what kind of job you are looking for?: I have an experience of 8 years in the insurance sector and I have been exposed in various department such as the Customer Service dept, Finance dept and also the claims Depart.
I am fully bilingual(English and French).

I can worked in a call centre, in an insurance company or as an administrative assistant.

RESUME:

Objective:
Obtaining a challenging position where I can use my knowledge, skills and abilities to promote an organization’s goals and objectives.

Summary of qualification:
- A member of the Chartered Insurance Institute (UK)
- Experience of 8 years in the Insurance Industry
- Certificate in Insurance with designation of Cert CII (Claims) from the Chartered Insurance Institute of UK
- Fully Bilingual (verbal and written English and French)
- Thorough knowledge of basic insurance policies, procedures and strategies
- Ability to receive and respond to Policyholders’ concerns and inquiries relating to the claims process and manage claims through to resolution
- Ability to prepare and analyze statistical data such as monthly report, outstanding claims report, agent commission and budget
- Familiar with the Oracle Financial System
- Exposure to several meeting for the Benefits Processing Department as a Senior Claims Handler and acting head of department
- Proven Leadership and Managerial skills
- Perform quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives
- Ability to provide quality customer service with a high volume central processing and distribution center
- Expedite and facilitate the escalation of customer service issues
- Collect customer demographics and payments on orders placed
- Respond to customer calls and inquiries regarding product orders
Work Experience
- BAI Co (Mtius) Ltd
- Acting Head (June 2008 to June 2009) in the Benefits (Claims) Processing department
- Senior Claims Handler (Apr 2007 to June 2008) in the Benefits (Claims) Processing department
- Claims Handler (Feb 2006 to Apr 2007) in the Benefits (Claims) Processing department
- Customer Services Representative (Dec 2004 to Feb 2006) in the Mortgage department
- Accounts Officer (Apr 2003 to Dec 2004) in the Financial Services department
- Cashier (Oct 2002 to Apr 2003).
- Customer Service Representative (Apr 2001 to Oct 2002) in Debtors Control Unit
- Mauritius Cosmetics Ltd as Cashier- Oct 2000 to Feb 2001
- Pallet Graphic Ltd as Graphic Designer officer- Yr 2000
- Mauritius Pharmaceutical Manufacturers Ltd as purchasing officer- Yr 2000
- Leisure Garments Ltd as Personal Clerk-Yr 1999

As an acting head in the Benefits Processing Department, my main responsibilities was to
- Deal with the policyholders and evaluate the claims from initial to final report
- Achieve optimum Customer Satisfaction by dealing quickly and fairly with all claims submitted
- Be able to distinguish between real and fraudulent claims
- Manage staff
As a Customer Service representative in the Mortgage Department, my main responsibilities was to
- Perform quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives
- Provide quality customer service with a high volume central processing and distribution center
- Expedite and facilitate the escalation of customer service issues
- Collect customer demographics and payments on orders placed
- Respond to customer calls and inquiries regarding product issues
- Receive applications, process and submit to Management’s approval
- Disburse loan
- Update policy loan register and system
- Prepare weekly and monthly reports on Policy Loans
- Relieve the cashier when absent
As an accounting officer in the Financial Services Department, my main responsibilities was to
- Prepare the monthly management accounts
- Assist in the preparation of budgets
- Prepare of periodic reports for filing with regulatory bodies
- Input data on Oracle Financial Software (general ledger, Journal entries, account receivable and payable)
- Issue of cheque on the Oracle Financial System (account payable)
- Prepare of daily cash flow report
- Review business processes/controls and making recommendations
- Assist in adhoc and other accounting-related assignments

Education:
- Undertaking Diploma in Insurance (The Chartered Insurance Institute)
- Awarded Certificate in Insurance in October 2008 (The Chartered Insurance Institute)
- Awarded Higher School Certificate (Grade 12) in November 1999

Computer Skills and Language
- Microsoft office 2007
- Visio
- Fully Bilingual in Verbal and Written English and French

Workshop/seminars attended
- Business Writing Skills in (May 2009)
- Supervisory Leadership (from 15th to 19th September 2008)
- BA Encounter in (May 2002)

Save as: Resume-General.doc (128 KB)

Job Title: Administrative

Name: Danielle Roppel

Location: Calgary, Alberta, Canada

Phone#: (403) 477-2567

Email: Aroppel@hotmail.com

Describe briefly what kind of job you are looking for?: A challenging position as a Full time Receptionist/Administrative assistant.

RESUME:

Danielle Roppel
91 McKinley Road S.E Calgary, Alberta T2Z 1V4
Home: (403) 280-2567 Mobile: (403) 477-2567
aroppel@hotmail.com

Objective: A challenging position as an administrative assistant at a reputed firm, which will allow me to further utilize my existing skills and enable myself to acquire new abilities with the opportunity for professional career growth.

Professional Highlights
Dedicated, administrative assistant offering significant experience in self-directed positions
requiring effective support, secretarial, administrative abilities. Proven interpersonal, communications and multi-tasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.

- Professionalism
- Computer Literacy
- Administration
- Office etiquette
Excel in meeting objectives through use of independent action, prioritization, persistence, and leadership skills.

Professional Experience

Canadian Communication Products Inc. (February 2009 – Present)
Administrative Assistant – Part time

Performed day to day administrative duties and served as a liaison between departments.

• Provide administrative/secretarial support for various departments such as: answering telephones and responding to email and fax inquires, greeting and assisting visitors, receive and distributing mail, typing memos/reports as well as resolving a range of administrative problems and inquires.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors which also include travel, and lodging arrangements.
• Operation of various office equipment such as: computer, facsimile machine, printer and video conferencing system.

Ceili’s Irish Pub (August 2008 – Present)
Server

I provide patrons Serve food and/or beverages to patrons, in a polite and friendly nature.

• Greeted and welcomed all guests in a pleasant and professional matter.
• Provided timely cocktail service in a friendly and courteous manner.
• Take food and beverage orders; deliver and properly serve customers.
• Kept assigned areas clean and empty of glasses and bottles.
• Met the attendance guidelines of the job and adhered to regulatory, departmental and company policies.

Danielle Roppel
91 McKinley Road S.E Calgary, Alberta T2Z 1V4
Home: (403) 280-2567 Mobile: (403) 477-2567
aroppel@hotmail.com

Just Office (December 2007 – April 2008)
Office Temp

I gained experience in a variety of general office clerical duties in providing secretarial support services for administrative functions.

• Uncommon ability to successfully pass various performance tests appropriate to the position.
• Competence to meet deadlines and work under pressure.
• Immense ability to communicate with others, assimilate and understand information, in a manner consistent with the essential job functions.
• Excellent ability to work under minimal supervision and prioritize work.

Chief Medical Office (February 2005 – June 2005)
Central Office Secretary

Responsible for general administrative duties while maintaining composure and working efficiently in a fast paced and pressured environment.

• Greeted visitors, answered calls in a professional matter and scheduled appointments.
• Demonstrated ability to set up and enter data using computer applications.
• Updated filing, inventory, mailing, and data base systems, either manually or using the computer.
• Management of internal and external mail.
• Reviewed files, records, and other documents to obtain information to respond to requests.

Education

• General High School Diploma (June 2005)
• Plan on furthering my career in Business

Computer Skills

• Windows 2000/XP, Intermediate experience with Microsoft Office; Excel & Outlook
• Squirrel Systems (Lounge POS)
• 35 wpm

Languages

• Fluent English
• Enrolled in Spanish (Jan 2010)

References

Jitu Patel Koko Sports Bar (403)816-5882

Chris Pinto Valley Ridge Golf Course (403)221-9682

George Guerra Canadian Communication Products (403)875-0121