Name: DANIEL BRILLET

Location: Brooklyn, NY

Phone#: 347-200-3604

Email: daniel.brillet@yahoo.com

OBJECTIVE:
eeking relocation to Montreal. Innovative and results oriented individual seeking an employment opportunity in a progressive organization, which offers advancement opportunities. I would like an opportunity to provide original ideas and show my capability to bring an organization to new heights.

RESUME: SKILLS:
Ecommerce B2B, B2C
Building Email lists, Email marketing campaigns
Developing customized reports, key metrics and performance indicators
Web Development, SQL, XML, HTML, Java, Photoshop, Gimp
Creating successful Marketplace Product Pages
Search Engine Optimization SEO.
Search Engine Marketing SEM
Developing Internet Marketplace strategies
Conversion Tactics and Customer Retention
Project Management
Perfectly Fluent in French and English

EMPLOYMENT

AAA Super Deal Inc., New York, NY
October 2007 – Present
Director of Operations
Successfully managed a profitable startup Ecommerce company, selling on sites such as Amazon.com, Buy.com and Ebay.com
Implemented and managed ERP – Full Enterprise resource planning software including; CRM, Order Management, Batch/Bulk Shipping, Inventory Management, Tracking and Inventory Uploads, Accounting, Banking, Customized Reports, Ecommerce Repricing.
Played a major role in successfully opening the company to new markets, including Amazon.com, Amazon.co.uk, Amazon.fr, Amazon.de, Ebay.com, Ebay.co.uk, Ebay.fr, Buy.com. Negotiated a 3 year contract with Amazon.com for featured merchant status.
Created and Managed Marketplace Product Pages.

Live Auctioneers, New York, NY
Business Development Manager (Promoted in 2007 from Support and Production Specialist)
July 2006 – October 2007
Generated leads to French speaking auction houses. Signed the first clients in Francophone markets: Belgium, France and Switzerland.
Proofed and produced large auction catalogs for Ebay Live Auctions, Provided Technical support and customer service for Live Auctioneer clients. FTP, MS Office, HTML, UltraEdit 32, Text Editing, Macros, Image editing, Internal Database software.

Audatex, a Solera Company, San Ramon, CA (formerly C.S.G of ADP)
March 2005 – July 2006
Bilingual Technical Support Representative
Provided French and English Technical Support for users of Audatex Software: Shoplink, Powerlink and PenPro. This support applies to the Collision, Insurance and the Automotive Recycling Industries.
Provided first level Windows and Technical Support to Collision and Insurance clients.
Provided full Windows and Network Technical Support to Recycling clients.
Developed a successful five step program to significantly reduce call time for the French support line.
Trained staff on Remedy ticketing software and Audatex software products.
Provided testing for new software releases. Coordinated testing and bug resolution with development team in India.
Translated and proofread technical documentation in French and English.
Obtained Best Practice and Technical Support awards and multiple award nominations.

Worldlinkmedia, Los Angeles, CA
September 2001 – October 2002
Systems Analyst
Provided necessary maintenance and troubleshooting for company Hardware, Software and Network.
Upgraded the company Network to a Windows 2000 Server, Active Directory system with DHCP.
Strong support on Windows 2000, MS Office, Filemaker, ACT and Internal Database software.
Implemented a training program for MS Office and Internal Database software.
Used PC Anywhere and VNC clients to troubleshoot remote users in New York office. Employee of the month, March 2001.

EDUCATION

CUNY – Brooklyn College, Brooklyn, NY
2009
Accepted as a transfer student, Computer Science.

Bellevue Community College, Bellevue, WA
2001
Obtained Comptia A+ Certification.
Networking and Operating System Essentials.

Rene Guy Cadou High School, Saint Nazaire, France
1997 – 1999
Obtained Baccalaureate. French High School Diploma.
Extensive 2 years hands-on course on PC & Mac Repair, Upgrade & Maintenance, and Installation and Configuration of Operating Systems3

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