SHERLEY JOSEPH

Phone: (780) 756-7600

Email: sherley.joseph@gmail.com

Career Objective

Organized and detail-focused bilingual professional with a great sales track record and accurately handling financial reporting in a deadline-oriented environment. Contain over 5 years of customer service and sales, 3 years of administrative experience and who is seeking a Sales / Advertising position based on my knowledge and skills with a prominent organization.

Professional Experience

Client Relations / Account Payable & Receivable – St. Catharines, Ontario     2006 – 2007
CREDITORS INTERCHANGE RECEIVABLE MANAGEMENT

• Research, resolve and reconciled billing and collection accounts in a fast paced environment.
• Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data.
• Expertise in developing reports to senior executives, management or clients.
• Supported a significant increase in productivity levels by streamlining accounting processes.
• Prepared and delivered to management, under extremely quick turnaround timelines, accurate weekly and monthly financial statements.
• Formulating lasting relationships with our clients by applying appropriate guidance and counseling.
• Established and setup of a Canadian subsidiary location for the company also created training manuals and trained future support staff.
• Excelled within a fast-paced environment, continually taking on levels of responsibility in different departments.
• Strong interpersonal, customer relation skills when dealing with walk in clients, executives and CEO or other forms of communications.
• Self starter and able to work independently. With minimal supervision Persistent and able to multi-task.

Key Contributions:

• Contributed substantially to reducing outstanding accounts receivables through improved collections processes
• Improved processes for creating customer invoices, which reduced overall timeframe for receiving payments
• Demonstrated talent for quickly learning new tasks and completing assignments ahead of schedule while maintaining a high degree of accuracy

Inside Sales Representative – St. Catharines, Ontario             2005 – 2006
NIAGARA THIS WEEK

• Build strong relationships with new and existing clients by ensuring that their advertising needs are met for a local Niagara Region newspaper.
• Actively prospecting new business by telephone, experienced with cold calling.
• Goal-oriented and meeting regular weekly budgets and special section targets within a deadline focused environment.
• Assisted my clients based on their needs to conceive, write, correct and improve advertisements.

Communication Director  & Media Relations / Event Coordinator – Toronto, Ontario               2002 – 2005
METROACTIVE LIFESTYLE NETWORK

• Promoted and hosted a weekly Holistic Spa evening event to local holistic practitioners to provide current and outside of the box advertising opportunities.
• Sold display booth to practitioners for Toronto based Health and Wellness Trade shows at affordable cost.
• Ensure our 400 on-site practitioners information files are maintained and offered complete referrals to the public most importantly to over 6000 MetroActive members.
• Delegate responsibilities to volunteers when running a business to professionals networking, venture capital and health and wellness events. Prepared venues and ensure all arrangements are finalized.
• Promote MetroActive events online, newsprint or outside advertising and help gain more exposure, awareness and new memberships.

Bilingual Loss Prevention Officer – Toronto, Ontario           1997 – 2000
CIBC VISA

• Investigated unfamiliar credit card behaviours and implement course of action.
• Authorized POS consumer transactions.
• Liaised with merchants on charged accounts.
• Assisted floor managers to handled escalated calls and diffuse difficult situations.
• Peer training new bilingual reps on a one on one basis.
• Completed two customer care courses A.E.C.R (Achieving Extraordinary Costumers Relations).

Skills

Office Productivity Software Experience Level

Microsoft Access                                                                                                                                 Intermediate

Microsoft Excel                                                                                                                                   Intermediate

Microsoft Word                                                                                                                                   Advanced

Microsoft PowerPoint                                                                                                                         Intermediate

Microsoft Publisher                                                                                                                             Novice

Software

AS400                                                                                                                                                    Intermediate

CUBS / ASSET                                                                                                                                    Expert

Language (written & spoken)

English                                                                                                                                                   Expert
French                                                                                                                                                    Expert

Education & Training

Call Center Certification, 1998

CIBC VISA – Toronto, Ontario

Radio Broadcasting, 1997

HUMBER COLLEGE – Toronto, Ontario

Voice over / Radio & TV Broadcasting, 1995

NATIONAL INSTITUTE OF BRADCASTING – Toronto, Ontario

References

References available upon request post interview.

Name: Jesse Grant

Location: Thunder Bay , Ontario

Phone#: 807-623-4524

Email: info@classifiedcanada.ca

Website: http://www.classifiedcanada.ca

Objective:

I am a professional with a unique combination of business experience and technical skills, bringing to the table the ability to combine business development with technical applications. My objective currently is to obtain part time or full time employment depending on the field and salary.

RESUME:

JESSE GRANT
Thunder Bay, ON P7C 2L4
Email: info@ClassifiedCanada.ca
Website: www.ClassifiedCanada.ca

Computer Skills:

word processing applications , spreadsheets , html , xhtml , familiar with all operating systems , possess great typing skills , familiar with most software applications , web development , creating and maintaining web pages , Internet development tools

Other Skills:
network marketing , affiliate marketing , multi-level marketing

Interpersonal Skills:
great communication and interpersonal skills
strong organizational and time management abilities
responsible , reliable and dependable
great at networking with others to achieve tasks

Interests:
Interactive web page design
Marketing my online business
Maintaining my websites

References/Portfolio: Available Upon Request

Education:

Westgate Collegiate Vocational Institution/St. Patrick High School 1995 – 1998
St. Patricks 1998 – 2000
Thunder Bay, Ontario
- Graduated Grade 12

Work Experience:

2006 – present – Myself – Responsibilites include :
- Web development (building and maintaining websites , affiliate marketing , network marketing and Multilevel marketing

May 2006 – July 2006 – Negagne enterprises – treeplanter – Responsibilities included :
- planting trees 10 hours a day
Thunder Bay, Ontario

2005 – 2006 – Superior Telecom- Responsibilities included :
Telephone service representative duties/ Data Entry
Thunder Bay, Ontario

2001 – 2005 -RMH Teleservices – Responsibilites included :
Telephone service representative duties / Data Entry
Thunder Bay, Ontario

Certificates:

W.H.I.M.S Certificate 2005

Smart Serve Certificate 2001

References: Available Upon Request

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Job Title: Retail Sales/Customer Service

Name: Matthew Meade

Location: Dartmouth

Phone#: 902-446-9735

Email: mattmeade_slapshot@msn.com

Describe briefly what kind of job you are looking for?: I am well experienced with the marketing and retail sales. I am a well spoken person who likes to deal with people. I am well rounded in all sorts of jobs, so I am open to all options.

RESUME:

Matthew Meade

Home tel: (902) 446-9735
Cell phone: (902) 452-2548
Address: 192 Taranaki Drive
Dartmouth, N.S.
B2W4X7
E-mail: mattmeade_slapshot@msn.com

Education:

Graham Creighton Junior High:
Graduated with 1 bronze & 2 gold medals for academics; along with sport awards.
Auburn Drive High School:
Graduated with a grade average of 78%, with honor rolls in grade 10, 11, and 12. Maintained a well attendance in class with no late attendants.

Work Experience:

Halifax Moosheads: Sept/05 – April/08
Worked as a Halifax Moosehead teen ambassador for three years.
Tasks: Promoted the Halifax Mooseheads to increase attendance for ages 10-22. Wrote numerous game notes which were sold at home games.
Interviewed numerous professional hockey players over my 3 years being an Teen Ambassador.
Reasing for leaving: Seasonal.

Super Store: Aug/06 – Dec/06
Worked as a part-time fish clerk for four months.
Tasks: Cut & served fish while servicing customers. Maintained cleanliness.
Reason for leaving: More time to focus on school & exams.

Petro Canada: Jan/08 – April/08
Worked as part-time clerk for four months.
Tasks: Served customers, maintained cleanliness. Closed and opened cash.
Reason for leaving: Store was held up at gun point.

GNC Livewell: Feb/09 – Sept/09
Worked as retail and sales.
Tasks: Helped customers with general nutrition. Maintained cleanliness.
Reason for leaving: Store was suffering sales loss due to store opening in Bedford.

Hockey Nova Scotia: Sept/03 – May/07
Officiated for Hockey Nova Scotia for four years.
Tasks: Officiated many games of all ages. Officiated showcase tournament on tv.
Reason for leaving: Seasonal.

Baseball Nova Scotia: June/04 – Sept/08
Umpired for baseball Nova Scotia for four years.
Tasks: Umpired games of all ages. Umpired National Championships.
Reason for leaving: Seasonal.

Achievements:

Placed gold in Metro, Regional, Provincial & Atlantic Championship in wrestling two years straight.
Received many MVP trophies for hockey & baseball.
Was awarded academic medals in Junior High for grades 7 to 9.
Awarded top Halifax Moosehead Teen Ambassador for top seller & promoter.

Volunteer work:

Volunteer assistant coach/manager of PeeWee Triple AAA baseball team.
Volunteer in Baseball Nova Scotia as a supervisor.
Volunteered in Joe Lamontagne Hockey tournament.

REFERENCES AVAILABLE UPON REQUEST.